Definition
  • Services
    • Brand
    • Marketing
    • PR
    • Employee experience
      • Experience
      • Events
    • AI
      • AI training and consultancy
      • Definition AI
    • Video
    • Language
      • Brand language
      • Tone of voice
    • Training
  • Sectors
    • B2B
    • Financial services
    • Tech
    • STEM
    • Professional services
    • Transport
    • Public sector
    • Social impact
    • Leisure and hospitality
  • Client stories
  • Content hub
    • Insights
    • Resources
  • About
    • About
    • Our team
    • Careers
    • Contact
  • Contact
  • Visit our other sites:
  • B2B
  • PR
  • Video

Sitemap

  • Home
  • Privacy policy
  • Services
  • Sectors
  • Client stories
  • About
  • Contact
  • Language
  • Brand
  • Careers
  • Definition AI TBAI
  • Insights
  • Resources
  • Our team
  • Modern slavery policy
  • AI
  • AI training services
  • Definition AI
  • Definition AI security
  • Definition AI pricing
  • Definition AI models
  • Financial services
  • Transport
  • Leisure and hospitality
  • Professional services
  • Tone of voice agency
  • STEM
  • Social impact
  • Tech
  • Public sector
  • Toney
  • Definition AI waitlist and find out more
  • Employee experience
  • Employee experience events
  • Training services
  • Marketing
  • PR

  • Definition unveils specialist agency model to give brands maximum impact
  • Why specialists (not generalists) make brands unforgettable
  • Definition helps British Red Cross celebrate their partnership with the Wimbledon Foundation
  • Top 14 subreddits for filmmakers
  • Video production costs explained
  • Social Value Portal revamp: What’s changing and what it means for you
  • Don’t tell us to cut the fluffy stuff
  • The best AI videos: 5 we think you should watch
  • How to get CEO profile opportunities
  • The top 10 best B2B podcasts for business leaders
  • How to write a video script
  • The top 8 HR publications and how to work with them
  • Creating a B2B PR strategy: 7 ingredients for success
  • Top legal publications in the UK and how to work with them
  • Why you’re already thinking about AI ethics (but maybe not quite enough)
  • Communicating clearly in a cyber crisis: 10 things to get right
  • What are integrated marketing communications (IMC) – and why do they matter in 2025?
  • The ultimate AI video jargon buster: Your guide to getting started
  • Stay calm. Act fast. Never lie. Crisis comms insights from Peter Davenport
  • 10 SEO tips for tech companies
  • How do B2B companies get EEAT right?
  • Our tips on pitching the BBC
  • Engineering firms: Why doesn’t the FT want to talk to your CEO?
  • A/B testing results: What we learned about our audience
  • Learning, leading, and building relationships: Katy Bloomfield’s journey
  • Three top tips to make your training sessions stick
  • What is digital PR?
  • How to write a social media policy
  • Behind the pitch: Insights from Definition’s Head of Media Relations, Katie Chodosh
  • Present laughter: serious presentation lessons from funny folks
  • Turning up the heat: what changing the AI temperature setting does to your outputs
  • Unlocking hidden insights: how to ask good research questions
  • Did the Shopify CEO use AI to write his memo about AI?
  • Why training is like comedy
  • A guide to the top education publications
  • How to build a video distribution strategy that works: the ultimate guide
  • GPT-4.5 enters the ring
  • How to build AI into your tone of voice programme
  • What can season 3 of The White Lotus teach us about B2B comms?
  • PR language that doesn’t get you results
  • Tone of voice in the time of AI
  • The dos and don’ts of using AI for SEO
  • AI literacy training – why your company should follow the EU law on AI literacy – EVEN if you’re outside the EU
  • What’s the best way to create an AI writer?
  • How the best environmental videos take people from info to action
  • Rebecca Rappaport’s move from TV to video production
  • National Employee Appreciation Day: Worth celebrating or a quick fix to a lack of recognition?
  • Write like a man? Just write like you mean it
  • Hey chat, why does live streaming work? And what can B2B marketers learn?
  • And the Oscar goes to….us
  • Brand vision: Your most powerful tool
  • Getting full marks from your A/B testing
  • Your comprehensive guide to video audits
  • Top EMEA supply chain and logistics publications: everything you need to know
  • PR playbook tips straight from the Super Bowl and Taylor Swift
  • The STEM PR landscape through Mike Newby’s eyes
  • Beyond the lens: exploring Sian Evan’s journey to becoming Definition’s Head of Video
  • 40 best cyber security videos
  • Definition appoints Martin Boddy as Chair and boosts board to drive growth
  • The top fintech publications in the UK and how to work with them
  • Who says B2B tech brands don’t have personality?
  • Journo Intel: how to pitch to Sky News’ Business Live show
  • Law firms are funny animals when it comes to comms
  • Is GPT-4o writing more naturally?
  • AI vs designer: it’s just a matter of time…
  • Behind the scenes of Grace Dunsby’s video career
  • How to improve employee wellbeing
  • Choosing a brand name: the guide
  • The benefits of employee advocacy
  • Why are food videos so popular? Lessons for success
  • The 20 BEST training videos
  • Choose the right AI model for your marketing
  • The 21 best accounting videos (yes, you heard us right)
  • Was Apple’s new ad written by AI?
  • Claude 3.5 Sonnet’s had a glow up
  • The polls got it wrong: make sure your brand doesn’t
  • Insight before action: why research is the secret ingredient to success
  • Is your writing literally horrifying?
  • The UK’s first AI tutor: trained by qualified teachers
  • Bringing static images to life: meet Arshad Peters
  • How to make a case study video – an award-winning producer’s tips
  • Storytelling in a digital world: a conversation with Louise Watson-Dowell, Definition’s Head of Digital PR and Social Media
  • PR and SEO: turbocharging your brand visibility
  • Why crisis comms planning makes good business sense
  • The all-you-need guide to PR for education
  • Choosing the right AI model
  • From history to headlines: an intro to Matthew Robinson
  • Common video FAQs
  • Andrew Bartlett: bridging the gap between science and PR
  • Stop wasting money on bad brand tracking
  • The best testimonial videos
  • B2B TikTok: the essential guide
  • How do you build a culture of clear, customer-friendly writing?
  • Followers vs engagement: what really matters on social media?
  • Find the fun in staying on-brand
  • 5 free Google SEO tools? Yes please!
  • How to write good PR survey questions – a seven-step guide
  • Why is Wicked Little Letters so f*ing good? Spoiler alert: I love swearing.
  • Meet Emma Strydom
  • Definition launches ‘Try before you AI’
  • To legalese or not to legalese
  • Commonly used AI words
  • Words and phrases that need to get in the bin (and why)
  • How to write the perfect video production brief
  • How to pitch healthcare stories to UK journos
  • Lessons in crisis comms – Addressing big myths in big pharma
  • Brat summer: why understanding Gen-Z’s tone of voice is so Julia
  • Everything you need to know about pitching the BBC’s Today programme
  • No, pedants don’t actually make good proofreaders
  • Building your brand today
  • The ultimate video jargon buster: 101 video terms explained
  • It’s your duty to stop being a dinosaur
  • From line cooks to line managers
  • Walz is cleverly playing Trump at his own linguistic game
  • What’s the most popular diffusion model?
  • PR pitching tips and advice
  • What equipment do professional filmmakers use?
  • Our AI Director is a top 10 AI Innovator
  • The alignment era: our six step guide
  • Your brand vision: the four step guide to success
  • Brand alignment: when actions speak louder than logos
  • IoIC Festival takeaways
  • B2B LinkedIn: the essential guide
  • The ultimate guide to commissioning a corporate video
  • Special needs education: time to shine a light
  • Don’t put all your AI eggs in one basket
  • Why the hell you need a video distribution plan
  • The top education podcasts (and how to pitch them)
  • The top not-for-profit and charity podcasts (and how to pitch to them)
  • Top not-for-profit and charity publications: everything you need to know
  • The top finance podcasts (and how to pitch to them)
  • How to contact journalists (and sell them your story)
  • B2B Twitter / X: the essential guide
  • UK election 2024: what Labour’s likely landslide means for businesses
  • Our 15 best case study videos
  • How much does PR cost?
  • Our top five healthcare podcasts (and how to pitch to them)
  • Monitoring the news for B2B PR: How to get started
  • How important are backlinks for SEO in 2024 – and is link building still worth it?
  • Wealth from experience
  • The top work-life publications and how to pitch them
  • What should a B2B PR brief include? Everything you need to know + a free brief template
  • How storyboarding can make or break your video project
  • Exec profiling on social media: the essential guide
  • The ultimate SEO jargon buster: 200+ common terms explained
  • How much does SEO cost? Our no-nonsense guide
  • The insider’s playbook: How to work with the top manufacturing publications in the UK
  • How to use LinkedIn to support B2B EEAT
  • Substack: B2B newsletters are going strong
  • B2B Facebook: the essential guide
  • AI: an agency disruptor – an update on our AI progress
  • Tackling the UK’s housing crisis: new ideas to solve an old problem
  • Meet our AI-powered client assistants. AKA the know-it-alls.
  • From firewalls to fireworks: techUK’s Alice Campbell on how the tech sector can prep for the election
  • What’s the most popular LLM?
  • Record run for Definition (that’s us)
  • How to do keyword research: your ultimate guide
  • AI prompting techniques: Why prompting matters
  • What does it take to make the best corporate video producer?
  • Organic clicks vs. impressions: why everything isn’t always as it seems
  • Newspaper political leanings: how the nationals are approaching the election
  • Is AI coming for writers’ jobs?
  • The tech leap year: 5 ways to prep for the UK election
  • The most popular text-to video AI tools in 2024
  • 13 common SEO myths debunked
  • How to produce the best brand videos
  • The 20 best product demo videos
  • Our pick of the best recruitment videos
  • B2B Instagram: the essential guide
  • The top five promotional animations
  • Everything about building a good client-agency relationship
  • Blanket AI bans risk the company data they’re trying to protect
  • TL;DR: The Google-Reddit deal is big news for SEO
  • (AI) working mums
  • How to produce explainer videos that hook your audience
  • How to commission an animated explainer video
  • Guide to corporate animations and explainers
  • Our 21 best explainer animations
  • The 10 best explainer videos
  • Why my Mum was wrong about training
  • B2B SEO: the essential guide
  • Pika vs Runway: text to video comparison
  • How do you get your story into the FT?
  • How to brief a PR agency to get amazing results
  • A realist’s guide to a successful AI rollout
  • 5 video content trends to take notice of in 2024
  • AI for personal use: are we giving it as much as we’re getting back?
  • Why does private AI matter to us?
  • What (if anything) can your brand learn from The Traitors?
  • How much did the Home Office spend on vets in 2023? (There’s a GPT to answer that for you)
  • Crisis communications: lessons from the Post Office scandal
  • Are tone of voice guidelines dead?
  • Our 10 favourite Christmas ads
  • What can we learn from the word(s) of the year?
  • How long does SEO take?
  • Meeting deadlines, making headlines – the role of timeliness in PR
  • AI and finance: How the sector should be preparing
  • AI Santas
  • AI and the legal sector: How the sector should be preparing
  • The 12 best corporate Christmas videos
  • AI and the public sector: How the sector should be preparing
  • PR secrets: how your brand can build a winning digital PR strategy
  • AI and education: How the sector should be preparing
  • Definition launches AI digital ‘assistant’
  • Definition Group announces single brand
  • How We Created Animations for Dimensions Newest Apps
  • NCL: Sheer Bliss with the “Innovators in Cruise Travel”
  • Definition Group appoints AI strategist to lead GenAI integration across multiple agencies
  • Generative AI at Definition: our promise to you
  • Five customer pain points – and how to tackle them
  • What is brand tracking? | Best practices and examples
  • The importance of sound effects
  • Why you should do strategic research to define and align strategy
  • Brick by brick: the story of LEGO’s incredible rebuild
  • 37 PR objective examples and how to measure them
  • Leaders: useful, but no substitute for brand
  • Crisis management – Why just fixing the problem isn’t enough
  • We’re working with Guinness World Records!
  • Definition Group welcomes OTM in latest acquisition
  • The Midland spa – a far cry from ‘uninterrupted relaxation’
  • ChatGPT is an unoriginal writer but a perceptive critic
  • The most valued employee benefit is trust
  • Choose Your Own Adventure
  • Finding New Depth in Chocolate: Rabot 1745 CX Review
  • Buying a sofa… service matters
  • Making it real: 6 tips for launching your brand internally
  • How are brands responding to the cost of living crisis?
  • Calcott hotel and spa – Pain Points, Aligned Brand Basics and Brand Amplifiers
  • Abba voyage: gimmi gimmi more!
  • Why strategy always comes first
  • P&O Ferries CX review
  • Three and a tree
  • Do you know your APR from your BACS?
  • How to know it’s time for a brand refresh
  • Does insight want to be free?
  • How to Manage a Crisis – And Protect the Reputation of Your Business
  • A heritage fit for today
  • Can ChatGPT get a job at Schwa?
  • Brand blasphemy: go on, mess with your logo
  • Join it all up
  • Guinness World Records engages Definition Group for long-term brand messaging and customer experience
  • The spacing effect, or why you should spread out learning
  • Brand Report – Finance
  • The Brand Protector
  • Definition Group Launches The Brand Protector
  • Brand Report – Higher education
  • A new era of tracking brands
  • Strategic Quant: tricky but oh so satisfying
  • HECK!toberfest- bringing to life the brand through a unique event
  • Melin Llynon: Keeping up with the modern consumer
  • A brand for life? No, thanks
  • Your audience needs you to spoil the ending
  • Different doesn’t have to mean unique
  • Don’t fall for cheap “branding”
  • Game of Thrones Studio Tour: exploring one of the greatest ever TV series
  • Brand Purpose: do you have a right to play?
  • YOTEL: Customer Experience Review
  • The IKEA effect, or why we like what we make ourselves
  • Welcome to Wild Place by Freddie, 1.75 years old
  • Definition Announces Senior Appointments to Drive Continued Growth
  • Feeling the squeeze in the middle
  • Definition Group appoints new CEO
  • CitizenM: Bad basics are not funny
  • Processes over people leads to an unhappy customer
  • COM-B, or sussing out what’s stopping you
  • Definition named B2B Agency of the Year
  • Definition Group ranked among PR Week’s top agencies
  • Flight Club: let the competitive socialising games begin!
  • Center Parcs: A minor blip, or the start of a slump?
  • Big news from The Vistarites…
  • Brand Vista and Schwa join Definition Group
  • Definition ranked in UK Agency Report
  • Dishoom: an irresistibly aligned experience
  • Hybrid working poses challenges of culture, morale and training for British businesses [RESEARCH]
  • Adding lyricism to one-liners
  • 3 tone of voice traps brands need to avoid
  • Clicks and Mortar: a missed opportunity
  • Where there’s muck, there’s brass
  • Colleague Experience: Skin In The Game
  • Your people don’t need empathy training
  • Press play on podcasts
  • The head or the heart? How are we making decisions nowadays?
  • Forget the ‘female email’ rules
  • Tone of voice: important but impossible?
  • Everyman cinema- Redefining the cinema experience and service expectations
  • Is a distinctive brand more trouble than it’s worth?
  • Is a distinctive brand more trouble than it’s worth?
  • How powerful insight drove the launch of AstraZeneca’s new antibiotic
  • What to watch for when you have emoji in your tone of voice
  • Why a flexible tone of voice is a waste of your time and money
  • Your tone of voice can shine when you say sorry
  • Steak, and the power of free
  • Why are there always oranges left in the fruit bowl?
  • Our printer is smarter than I am
  • The name is the game
  • What Manchester United can learn from Aintree Racecourse’s Customer Experience
  • Airlines and blue ocean strategy

  • TPXimpact
  • QV systems
  • CCC
  • 8×8
  • TransPennine Express
  • TLC LIVE: Manda
  • Google ChromeOS (behind the scenes)
  • TPXimpact (behind the scenes)
  • DHL (behind the scenes)
  • Agentify (behind the scenes)
  • Bud (behind the scenes)
  • Transport for Greater Manchester
  • David Lloyd
  • Portsmouth Historic Quarter
  • Cambridge
  • SEUK
  • Clio
  • Winston & Strawn
  • Cielo
  • Dementia Forward
  • Revolución de Cuba
  • Queen Elizabeth Olympic Park
  • Hillebrand Gori
  • Definition AI
  • HTB
  • Twist Bioscience
  • Intu
  • Phoenix
  • easyJet
  • Direct Line Group
  • Southeastern
  • Checkout.com
  • Study Group
  • Pearson
  • Search
  • UK Parliament
  • Institute of Physics
  • Office for Students
  • PSR
  • Government Office for Science
  • GFX Prime
  • Transport for London
  • Celerity
  • Argonauts
  • Swanky hotel group
  • iwoca
  • New Relic
  • Bexley Council
  • Sky
  • AO
  • Worklifelabs
  • E.ON
  • Network Rail
  • PepsiCo
  • easyJet
  • Ezra
  • Schroders
  • Manchester Metropolitan University
  • Zen Auto
  • Business bank
  • iQ
  • Slug and Lettuce
  • LTA
  • Manchester Airport Group
  • Grunenthal
  • Merlin Entertainments
  • Quorn
  • Zavicefta

We'd love to talk

Get in touch
Specialisms
  • Brand
  • Marketing
  • PR
  • Employee experience
  • AI
  • Video
  • Language
  • Training
Sectors
  • Financial services
  • Tech
  • STEM
  • Professional services
  • Transport
  • Public sector
  • Social impact
  • Leisure and hospitality
Definition
  • Client stories
  • Insights
  • Resources
  • About
  • Contact
© 2025 Definition. All rights reserved.
  • B2B
  • PR
  • Video
  • Privacy policy
  • Modern slavery policy
  • Sitemap
© 2025 Definition. All rights reserved.
  • B2B
  • PR
  • Video
  • Privacy policy
  • Modern slavery policy
  • Sitemap
We use cookies, but not to record any personal data.