Ever sat through a training session and struggled to remember anything useful afterwards?

You’re not alone.

At Definition, we know that creating impactful learning experiences is both an art and a science.

Here are three practical tips to make your training sessions not just memorable, but genuinely transformative.

1. Unlock the confidence they already have

Most people instinctively know good communication when they see or hear it, whether it’s on paper, on screen, or in person. Often, it’s simply about giving your learners space, tools, and trust to back their gut instincts.

2. Trust science, not guesswork

Behavioural science gives you proven shortcuts to memorable training—like these:

  • The generation effect: People remember best when they figure things out themselves, rather than being spoon-fed answers.
  • The callback technique: Refresh their memory by revisiting key concepts throughout the session—think of it as the training equivalent of a great running joke.
  • The surprise effect: Throw in something unexpected now and then. Surprise cements learning more firmly than routine.
  • The door-in-the-face: Ask your audience to do something outrageously difficult first. Suddenly, the real task feels like a breeze.

3. Remember, one size doesn’t fit all

Every learner is different. To borrow Dolly Parton’s words, the best training helps people “find out who they are and do it on purpose.” 

In short, help people figure out and play to their strengths.

Have a free virtual coffee with Neil, to talk training

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Written by Neil Taylor, Director of Training at Definition.