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Writing and tone of voice training for self-confessed data nerds.
New Relic
Writing for 250,000 people.
Bexley Council
Saving Sky tens of thousands of pounds.
Sky
Running tone of voice training for AO.
AO
Naming a new brand (on a train).
Worklifelabs
Improving NPS score by 29%.
E.ON
Getting tone of voice on everyone’s to-do list.
Network Rail
Getting lawyers to speak human.
easyJet
Getting on first-name terms with a brand new brand.
Ezra
Building a brand that gets drivers talking.
Zen Auto
Improving sign-up process for business bank accounts.
Business bank
Defining the Slug & Lettuce customer journey and aligning the customer experience to the brand.
Slug and Lettuce
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