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Creating a global tone of voice.
Zurich Insurance
Future-proofing 1,300 pubs as Britain's drinking habits changed.
Marstons
Transforming Manchester’s public transport with a bold new brand.
Transport for Greater Manchester
Smoothing out processes without cutting corners.
Revolución de Cuba
Reinvigorating colleague understanding of intu’s ‘We make joy’ brand.
Intu
Helping easyJet employees deliver an improved customer experience.
easyJet
Improving NPS score by 29%.
E.ON
Creating an irresistible student experience for iQ.
iQ
Defining the Slug & Lettuce customer journey and aligning the customer experience to the brand.
Slug and Lettuce
Adopting a new customer insight led approach throughout Grunenthal.
Grunenthal
Brand Training 'The Merlin Way'.
Merlin Entertainments
Helping Quorn to become a more consumer focussed, innovation led company.
Quorn
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