Hi, I’m Hannah. As Head of Client Operations, I’m responsible for ensuring consistent delivery and strong client relationships across the agency. I focus on streamlining processes and equipping the team with the right platforms and tools to produce high-quality work.
With over 14 years’ experience in communications across both B2B and B2C sectors, I have developed a particular specialism in the education sector, working with institutions ranging from independent schools to Russell Group universities. My experience includes working with the University of Derby, University of Manchester, Griffin Schools Trust and GSAL, giving me a strong understanding of the unique communications challenges and opportunities that education clients face, from student recruitment and reputation management to stakeholder engagement and thought leadership.
I specialise in enabling teams to perform at their best while providing clients with clear, dependable support, and have a proven track record of helping education brands build strategies that secure top-tier coverage and drive long-term visibility.
My integrated agency background spans a broad range of disciplines including web development, social campaigns, brand development, crisis communications and content creation, with hands-on experience managing end-to-end project delivery across each.
