Definition
  • Services
    • Brand
    • Marketing
    • PR
    • Employee experience
      • Experience
      • Events
    • AI
      • AI training and consultancy
      • Definition AI
    • Video
    • Language
      • Brand language
      • Tone of voice
    • Training
  • Sectors
    • B2B
    • Financial services
    • Tech
    • STEM
    • Professional services
    • Transport
    • Public sector
    • Social impact
    • Leisure and hospitality
  • Client stories
  • Content hub
    • Insights
    • Resources
  • About
    • About
    • Our team
    • Careers
    • Contact
  • Contact
  • Visit our other sites:
  • B2B
  • PR
  • Video

Insights

  • All
  • AI
  • Brand
  • Brand design
  • Brand reports
  • Brand strategy
  • Comms
  • Customer experience
  • Definition
  • Employee experience
  • Hero
  • Language
  • Marketing
  • News
  • Research
  • Storytelling
  • Tone of voice
  • Training
  • Video
  • Writing
All B2BFinancial ServicesLeisure & HospitalityProfessional ServicesPublic SectorSocial ImpactSTEMTechnologyTransport

Why a flexible tone of voice is a waste of your time and money

Your tone of voice can shine when you say sorry

Steak, and the power of free

Why are there always oranges left in the fruit bowl?

Our printer is smarter than I am

The name is the game

What Manchester United can learn from Aintree Racecourse’s Customer Experience

Airlines and blue ocean strategy

  • « Prev
  • 1
  • …
  • 23
  • 24

We'd love to talk

Get in touch
Specialisms
  • Brand
  • Marketing
  • PR
  • Employee experience
  • AI
  • Video
  • Language
  • Training
Sectors
  • Financial services
  • Tech
  • STEM
  • Professional services
  • Transport
  • Public sector
  • Social impact
  • Leisure and hospitality
Definition
  • Client stories
  • Insights
  • Resources
  • About
  • Contact
© 2025 Definition. All rights reserved.
  • B2B
  • PR
  • Video
  • Privacy policy
  • Modern slavery policy
  • Sitemap
© 2025 Definition. All rights reserved.
  • B2B
  • PR
  • Video
  • Privacy policy
  • Modern slavery policy
  • Sitemap
We use cookies, but not to record any personal data.